TizLink Terms of Service (TOS)

Last Updated: April 4, 2022

Acceptable Terms of Service

The following Terms of Service (TOS) govern the use of TizLink services and aim to ensure service quality:

1. No refunds will be provided under any circumstances. Payment signifies your agreement to this term.
2. No BT/P2P traffic is allowed.
3. Long-term excessive resource usage on shared services that affects other users is prohibited.
4. The use of our services for bulk emailing / SPAM is strictly prohibited.
5. Any activities violating the laws of the operator's jurisdiction are prohibited.
6. Sharing TizLink service accounts is prohibited.
7. Reselling TizLink accounts is prohibited.
8. Users are prohibited from discussing this service on any forums, websites, or media platforms within mainland China. If such activity is discovered and verified, TizLink reserves the right to terminate the service at any time.

Note: TizLink reserves the right to modify the TOS at any time, and changes take immediate effect.

Service Level Agreement (SLA)

TizLink provides a 100% uptime guarantee for network and node services. The details of our SLA are as follows:

1. Routine Maintenance

• Users will be notified in advance of routine maintenance, and traffic strategies will be adjusted to migrate services temporarily. Delays caused by users' network providers are not eligible for SLA compensation.

2. Exclusions from SLA Compensation

• Interruptions to APIs, control panels, and plugins.
• Single-node services explicitly indicated as not covered by the SLA.

3. Packet Loss and Latency

• TizLink’s global network maintains 0 packet loss and low latency within its local links. However, packet loss and latency caused by factors such as ISP routing policies or line quality at the user's location are excluded from the SLA.

4. Downtime Compensation

If the SLA is not met, TizLink will issue compensation time:

Note: TizLink reserves the right to modify the SLA at any time, and changes take immediate effect.

Privacy Policy

1. Information Collection and Usage

We do not log user activities:

• Browsing history, traffic data, content data, and DNS queries are not recorded.
• Connection logs, including IP addresses, connection timestamps, and session durations, are not stored.

Purposes of Information Collection:

• To provide account services (e.g., password resets).
• To communicate updates regarding your services.
• To send marketing emails (opt-out available at any time).

2. Information Security

• We use strong encryption to protect sensitive information, preventing unauthorized access, modification, or disclosure.
• Access to personal information by employees and contractors is strictly limited and subject to confidentiality obligations.

3. Cookies Policy

• TizLink uses Google Analytics and similar tools to collect anonymized traffic data for service optimization.
• Cookies are used to personalize website content, such as setting default language preferences.
• Users can manage or disable cookies through their browser settings, but this may impact functionality.

4. Data Transmission

Your data may be transmitted across our global servers. We take security measures to ensure the privacy and protection of transmitted data in compliance with applicable laws.

5. Applicable Laws

TizLink is registered in Seychelles and complies with the laws and legal requirements of its server locations.

6. EU Users (GDPR)

Under GDPR, you have the right to access, correct, delete, or restrict the processing of your personal data. To exercise these rights, please contact us at [email protected].

Note: Continued use of TizLink services signifies your agreement to this privacy policy.

Contact Us

If you have any questions, feel free to reach out:

• Email: [email protected]
• Support Ticket System: Submit tickets via the TizLink website